Reference

How b9vada Handles Your Personal Information

This policy explains exactly what data b9vada collects when you open an account, fund it through PayPal, Venmo, or Play+, and interact with the platform.

Account Data TransparencyPayPal & Venmo Transaction PrivacyYour Right to Request AccessState-Law ComplianceSecure Data Storage
b9vada How b9vada Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply standard industry security practices to protect your account data at rest and in transit. Below are the four areas we focus on to keep your information accurate, accessible only to you, and handled in line with applicable state requirements.

Encryption in Transit

All data moving between your device and our servers — including login credentials and PayPal payment confirmations — travels over an encrypted connection that prevents interception.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages perform. You can adjust browser cookie settings at any time, though some features may not work without session cookies.

Account Security

Your account login is protected by a one-time passcode sent to your registered mobile number or email each time access is requested from an unrecognized device.

Data Retention and Deletion

Identity records tied to your verification are kept for the period required under applicable state law. Once that window closes, records are deleted. Session and game-launch logs are purged on a rolling schedule.

PRIVACY CONTACT

Reach Us About Your Data

If you want to review, correct, or delete the personal information on your account, our support team handles those requests directly. Contact us through any of the channels below and include your registered email address so we can locate your account quickly. We aim to respond to all data-related requests within a reasonable window under applicable state law.

Live Chat Open the chat widget from any page while logged in. Reference 'privacy request' in your opening message so the right team picks it up immediately.
Email Support Send your request to our support address found in your account settings. Include your registered email and the specific data action you are requesting.
Account Settings Some data preferences — like marketing email opt-out — can be toggled directly inside your account profile without contacting support at all.

Common Questions About Your Data on b9vada

Below are the questions we hear most often about how personal information is handled. If your question is not covered here, reach out through live chat or the email address in your account settings.

We collect your name, date of birth, address, and a government-issued ID image for identity verification. Your email and phone number are also stored for account access and security alerts.

No. PayPal and Venmo process payments on their own infrastructure. We receive a transaction reference and a confirmation status — not your login credentials or linked bank details.

Yes. Send a data-access request via live chat or email with your registered address. We will compile and return a summary of the information associated with your account within the window required by applicable state law.

Submit a deletion request through live chat or the support email in your account settings. Note that identity verification records must be kept for a period defined by state law before they can be removed.

We do not sell your personal data to third-party marketing companies. Data is shared only with payment processors like PayPal and Play+, identity verification services, and regulators where state law requires it.

Session cookies keep you logged in on your mobile browser. Analytics cookies track page performance only in aggregate. You can disable non-essential cookies in your browser settings without losing account access.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.